What To Expect At Your In-Home Shutter Consultation

Dan Taylor

Before you decide ont what window treatment to order, some companies, like Sunburst, start out with an in-home consultation. By taking products to you, we can present how different window treatments would work in your room. This conversation helps you envision your options and helps you feel confident in your final choice.

But what happens during an in-home consultation? And how will bringing samples to your home help you better choose the perfect window treatment? Sunburst regularly performs these in-home consultations, and here’s what you will experience at your appointment.

Stepping Through A Typical In-Home Shutters Consultation

People choosing between window treatment samples.

Start by scheduling an appointment by contacting your local representative. If you already have a shutter or window treatment in mind, like our Polywood® plantation shutter, then we will make sure to bring you a variety of options for your preferred choice. We will also bring additional treatments, so you can know that your choice matches your ideas.

After we come to your house, we’ll sit down and figure out what you want in a window treatment. We’ll look at your lighting, privacy, and energy efficiency ideas, and we’ll discuss hard-to-reach or specialty-shaped windows. Your rep will also inquire about how the room is used and what style you want to attain. And it’s normal if you don’t know percisely what you’re looking for, as we’ll show you multiple options.

That may require going through different window treatments and compare each style against each other. Most customers want to look at a few different treatments, like comparing Polywood with our real-wood Ovation® shutters or picking the perfect stain to match your color scheme. We’ll also show you all the options available for the shutter, shade, or blind, like available colors, louver sizes, or hidden tilt-rods.

After you decide on a treatment, we’ll take the exact measurements of your windows. We will typically measure the windows in every room in your home—even if you only want to make a purchase for select rooms. We perform this service because a lot of our customers ask to order additional shutters or blinds with just a phone call. Before we leave, we will guide you through a detailed, written quote, so there are no phantom numbers on your invoice.

Alt text: Sunburst Shutters van parked at customer's home. 

Red Flags For A Bad In-Home Shutter Consultation

While we are sure that Sunburst will carry out an easy and enjoyable in-home consultation, there are some actions you should never experience from any window treatment rep. After all, the quality of your consultation experience mirrors the quality of the window treatments.

Above all else, your salesperson should treat your home with respect. He or she should arrive as scheduled, ready to present, and offer to cover their shoes with shoe booties. Your consultant should always bring product and company literature and pricing details.

When it comes to price, you should always get a complete written quote. Don’t accept a guesstimate, scribbled on a blank page or the back of a business card. And don’t take pricing information before they take any window measurements. You want to know how much product and installation should cost. It’s also a good idea to to look at references and online reviews.

Sunburst’s In-Home Consultation Is The Beginning To The Perfect Window Treatment

At Sunburst, we strive to match your windows with the best window treatment. Our salespeople are always courteous, professional, and knowledgeable. And we’ll never allow any pricing or quality surprises after the fact. Just contact us at 404-962-8517 to set up your in-home consultation.